Training & The Academy

Embedding Digital Transformation with Change Management

The most important phase in any digital transformation project is embedding the change.

As a core part of our implementation process, runs detailed on-site application training with all key users, ensuring total coverage of all shifts and rotations.

For post-live, employs two streams to sustain process changes: 

  1. Customer Success engagement
  2. Training through the online Academy.

Our Customer Success team employs a proactive engagement strategy to drive value through shared actions, goal setting and outcome delivery.  They facilitate effective change management throughout the subscription period and ensure that the applications are used in a way that maximizes the value for both end-users and their organisations.

The Academy is a self-paced, online training platform that provides employees with ongoing learning, guiding them to explore the application progressively. It offers a complete set of courses and certifications required for the effective use of our suite of optimisation applications.

The Academy addresses the challenge of training Mining Industry workforces in the uses and benefits of working alongside Artificial Intelligence and Machine learning. The training programs are tailored to the learner’s role and are developed by mining industry experts.

The Application Portfolio