Major Copper Mine in Chile
A case study on enhancing dispatch procedures and FMS administration to minimize errors in dumping and reclaiming events


Customer Challenge
FMS Data Accuracy in Material Handling
Lack of real-time tracking of dump and reclaim events.
Mining operations management was compromised because the actual material location did not match the FMS labels in the data.

How We Helped
In-app dumps/loads Map Developed
Dump and load events were mapped to identify deviations, including location, material type, and tonnage using Material Movement Map and Geospatial Data Quality screens and dashboards.

The Outcome
Prevented 20,000t of Ore from not being Processed
The opportunity cost for this event was estimated at USD 1 million of ore (0.2-0.4% Cu).
Corrective actions have been implemented to recover the ore-grade material dumped in the pit area.
Additionally, the site has initiated new procedures to improve dispatch and FMS administration using the ‘Material Movement’ screen from the Stockpile and Inventory Optimization Application to reduce dumping errors.

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